Frequently asked questions

We're opening soon. Join the waitlist and we'll email you when assessments open. When they do, you'll start with a 60-second check, then a short medical history reviewed by a clinician licensed in your state.

Your price includes the clinician visit and review, your medication if prescribed, dose adjustments, messaging with your care team, regular check-ins and shipping. There's no membership fee.

No. GLP-1 prices are the same at every dose: semaglutide is $179 a month ($499 for 3 months) and tirzepatide is $249 a month ($699 for 3 months).

Most assessments are reviewed within 4 business hours on weekdays and 8 on weekends (business hours are 7 am to 4 pm Pacific).

No. A licensed clinician reviews your history and decides whether any treatment is appropriate. If it isn't, you won't be charged for medication.

Brand-name medications are FDA-approved products made by the manufacturer. Compounded medications are prepared by state-licensed pharmacies for individual patients. They are not FDA-approved, and the FDA does not review them for safety, effectiveness or quality before they're dispensed.

Ask your clinician which option fits you.

Clinicians licensed in your state review every assessment, and prescriptions are filled by pharmacies licensed to ship to you. Availability of specific medications can vary by state; we'll tell you before you pay.

Yes. Cancel before your next billing date and you won't be charged again. See our cancellation and refund policy for details on medication that has already shipped.

No. Our prices are self-pay and include the clinician visit, medication and shipping. You may be able to use an HSA or FSA card; check with your plan.

Your medical information is handled by the provider groups and pharmacies under HIPAA. See our Notice of Privacy Practices for details. We never sell your health information.